// The floor

Customer & Commercial Lab

The commercial gym floor. Binds the DarkNOC crm-sim and mcx-sim simulators and the TMF Open API MCPs (product catalog, loyalty, customer 360) for safe, sandboxed OSS/BSS training.

Stations

CRM Simulator

station

Customer relationship & care workflows.

04-simulators/crm-sim

MCX Simulator

station

Monetization & commercial experience.

04-simulators/mcx-sim

The rack

MCP servers an agent works through on this floor.

tmf620-product-catalogtmf658-loyaltytmf717-customer360

Trained here

COMM-101Customer 360 Fundamentals (TMF717)→COMM-220Loyalty Programs (TMF658)→COMM-210Product Catalog Management (TMF620)→COMM-310Commercial Orchestration→